Professional Portfolio · 2026
NJ&Co
Business Support & Travel Planning
Nike
John-Finstam
FInstAM, BA (Hons)  ·  AAT Level 2 Bookkeeping

Experienced, organised, and genuinely invested in helping your business and your travels go well.

Location
London, United Kingdom
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Most founders don't struggle for lack of ambition. They struggle because the administration, the systems, and the day-to-day operations quietly take over, leaving less and less time for the work that actually moves things forward.

Nike John-Finstam FInstAM, on why her clients come to her
Introduction

Who I Am & How I Work

I'm Nike, a Fellow of the Institute of Administration Management with over 15 years of hands-on experience in administrative management, operations, and financial administration. I've worked across start-ups, scale-ups, creative agencies, and international businesses, building systems and providing support that allows founders and leaders to get out of the weeds and back to what they do best.

When I was made redundant in late 2024, I chose to treat it as a deliberate turning point. By early 2025 I had launched two complementary services under one roof: NJ&Co · Business Support, providing strategic and operational support to entrepreneurs and small businesses. The second is NJ&Co Travels, offering independent travel planning for individuals, families, and small groups who want their holiday organised properly.

What connects both is the same thing clients tell me they value most. They get a calm, experienced, and reliable pair of hands who takes full ownership of the task, communicates clearly, and delivers to a high standard without needing to be chased.

Qualifications

FInstAM
Fellow of the Institute of Administration Management, the professional body for administrative and operational managers in the UK.
BA (Hons)
Undergraduate degree underpinning the research, communication, and analytical skills applied across all client work.
AAT Level 2 · Bookkeeping
Association of Accounting Technicians qualification that underpins all financial administration and bookkeeping support provided to clients.
15+
Years in administration & operations
£400k
Office cost saving delivered for one client
8 wks
Full UK company formation completed
In Their Own Words

What People Say

These are the words of people who have worked closely with me: managers, finance leads, and engineering directors who trusted me with real operational responsibility.

"

Nike is a wonderful influence in the office and a true joy to have around. She quickly became a key part of the team. Hard working and dedicated, she is always prepared to take on new challenges.

Nick S.
Trade Commissioner, NZTE
"

Nike extended her skills into accounts payable to ensure suppliers were paid on time. She is very professional and accurate with her work. I will not hesitate to recommend her to any organisation.

Rene E.
Commercial Finance Manager
"

Nike is an incredibly able and strong professional who can be trusted to deliver. She has a lot of experience managing a busy office environment, from accounts to procurement.

Grace R.
Engineering Lead
The Work Behind the Words

Selected Case Studies

Three examples of client engagements that show the range of problems I've been trusted to solve. Each required a different mix of skills, judgement, and ownership.

International Compliance & Company Setup

UK Market Entry for a Shanghai-based E-Commerce Business

2025 to present
Non-operational UK Director

The Situation

A Shanghai-based e-commerce company needed to enter the UK market quickly. That meant forming a compliant UK legal entity, registering with Companies House, HMRC and VAT authorities, opening business banking, and completing marketplace verification on Amazon, TikTok, and eBay — all within a tight window, with cross-cultural communication between UK and Chinese teams running through everything.

My Contribution

  • Acted as nominee director for UK incorporation
  • Handled all registrations: Companies House, HMRC, VAT
  • Set up UK banking with full compliance documentation
  • Coordinated verification across all three selling platforms
  • Served as the communication bridge between both country teams
8 weeks
Full company setup completed
35%
Reduction in cross-border transaction approval times
Q1
Trading commenced in the UK within the first quarter
Executive & Operational Support

High-Level Administrative Support for an EDI Sector Consultant

2025 to present
Executive Support

The Situation

The co-founder of a boutique Equality, Diversity & Inclusion consultancy needed a skilled administrator to take on the day-to-day demands of running the business — handling communications, managing the diary, and structuring bid submissions — so he could focus entirely on client delivery and business development.

My Contribution

  • Transcribed verbal instructions and recordings into polished materials
  • Drafted and proofread all client-facing communications
  • Managed diary, appointments, and scheduling end-to-end
  • Structured and refined multiple contract bid submissions
  • Organised complex workstreams into clear, manageable actions
Multiple successful contract bids submitted
Consistent, professional service delivery maintained
Ongoing
Trusted long-term working partnership
Scale-Up Operations & Strategic Support

Building the UK Operation for a Danish Gamification Company

2021 to 2022
Scale-Up Operations

The Situation

A Danish-owned gamification business was opening its first UK office, transitioning from a remote-first model to a hybrid team, and expanding rapidly across Europe. They needed someone to build the operational foundation: office policy, compliance, travel and expense frameworks, hiring logistics, and team culture — from scratch, at pace, during a period of significant growth.

My Contribution

  • Created tailored office policies to support a growing hybrid team
  • Project-managed relocation to a high-visibility London office
  • Redesigned travel and expense policies for compliance and clarity
  • Led health & safety and IT implementation across the office
  • Collaborated with six European offices on social and culture initiatives
50%
Team growth supported within 12 months
40%
Increase in team engagement scores
£400k
Fixed office costs saved through relocation
NJ&Co · Business Support

Business Support

For founders, entrepreneurs, and small business owners who need reliable, experienced support with the operations, administration, and communications that keep a business running — without hiring full-time.

Who this is for

You're building something, or running it. The administration is taking time you don't have. Your inbox needs managing. Your processes need structure. Your finances need oversight. You know what the business needs; you just need a dependable person to handle it properly so you can focus on the work only you can do.

Operations & Planning

Project and task coordination, strategic planning assistance, policy development, health & safety administration, and operational setup for growing businesses.

Communications & Administration

Diary and calendar management, email handling, document preparation, proofreading, bid and proposal support, and transcription from recordings or notes.

Financial Administration

Bookkeeping support (AAT Level 2 qualified), accounts payable, expense management, budget reconciliation, and financial oversight using QuickBooks, Sage, and Oracle EBS.

HR & Recruitment Support

Recruitment logistics, onboarding coordination, compliance documentation, and HR administration. This covers the people-side of growing a business, handled carefully.

Tools & Systems

Microsoft 365Google Workspace QuickBooksSage Line 50 Oracle EBSPower BI HubSpotAsana WrikeSlack ZoomCalendly CanvaBreatheHR ADPAdobe Express Microsoft Teams
Service Packages

Structured Support, Clearly Priced

"Good administrative support pays for itself. The question is not whether you can afford it. It is how much time and momentum you are losing without it."

Foundational
5 hours · one-off block
£150
  • Calendar & email management
  • Document & data organisation
  • Basic workflow tidying
  • Email correspondence support
Bespoke Solutions
25 hours · one-off block
£750
  • Customised workflow development
  • HR & recruitment support
  • Financial administration oversight
  • Compliance & risk documentation
  • IT coordination support
Standard hourly rate: £30/hour. Ad hoc hours are available for one-off tasks or where your needs vary month to month. All packages include briefing time.

Monthly Retainer: Consistent, Priority Support

For clients who need reliable, ongoing support, a monthly retainer gives you a pre-agreed block of hours with a fixed budget. Minimum 3-month commitment required.

Fixed monthly cost, with no surprises
Time tracked to the nearest 15 minutes
Briefing time included in all hours
Hours are allocated monthly and do not roll over
NJ&Co Travels

NJ&Co Travels

Independent travel planning for individuals, families, and small groups. Every itinerary is built around you: your budget, your pace, and what actually matters to you. Not a template.

Who this is for

You know roughly where you want to go. What you do not have is the time (or the patience) to spend ten hours on research, compare fifty hotels, and piece together an itinerary that actually works. You want someone who will take the brief, think it through properly, and come back with a plan you're genuinely excited about.

As a single mother who has planned and managed trips on a real budget, without cutting corners on quality, I understand the decisions that go into making a holiday that actually works for your household. That lived experience shapes how I approach every client's brief.

I bring the same organisation, attention to detail, and clear communication from my business support work to every travel plan I put together. You'll receive a well-researched, clearly laid-out itinerary with honest recommendations. I'll be available to answer questions as you prepare.

There's no AI-generated shortcut here. Every plan is researched and written by me, based on your specific requirements.

Why clients choose NJ&Co Travels

15+ years of professional planning discipline behind every itinerary
Budget-conscious by nature, delivering quality travel at a sensible cost
Genuinely personalised to your brief, your pace, and your priorities
Family and solo-parent travel experience built in
Accessibility-aware planning where needed
🗺️

Custom Itinerary Planning

Bespoke day-by-day plans built around your interests, pace, and budget. Accommodation, activities, dining, and transport all researched and presented clearly.

✈️

Flight & Accommodation Research

Honest comparison of options suited to your budget and preferences, with clear recommendations and the reasoning behind them.

👨‍👩‍👧

Family & Group Travel

Trips that actually work for mixed ages, different interests, and shared budgets. Solo parent travel planning is a particular area of personal experience.

Accessible Travel Planning

Itineraries that take accessibility requirements seriously, covering accommodation, transport, venues, and activities.

Pricing on Request

Every trip is different in scope, duration, and complexity. All quotes are tailored to your specific brief. Get in touch for a no-obligation conversation. There is no commitment required to discuss what you have in mind.

Next Steps

Let's Have a Conversation

The best way to know whether I'm the right person for your business or your trip is to have a brief, no-pressure conversation. I'm straightforward about what I can offer, and honest if something isn't a good fit.

"Reach out. A short conversation costs nothing and could save you months of figuring it out alone."

Send a Message

Tell me a little about what you need and I'll come back to you within one business day.

I'll reply within one business day.

Message Sent

Thank you for getting in touch. I'll be back to you within one business day.